Shipping policy

There always takes about 1~2 weeks before customizing to dispatching, and then still takes about 1~2 weeks to transporting, since the international shipping has many uncontrol factors, the estimated time we provided is just for reference. You will receive an email once your order is shipped that contains your tracking information. You can use the tracking code from the email to check on the official website of the corresponding logistics company.

US Delivery Time: 5 – 12 Days

Canada Delivery Time: 10 – 14 Days

Europe Delivery Time: 7 – 15 Days

Australia Delivery Time: 7 – 14 Days​

International Delivery Time: 2 – 3 Weeks

For any other countries, you can email to support@rencustom.com so that we can provide more accurate delivery time.

For logistical policy's reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you still have any problems, please do not hesitate to contact us by sending emails to support@rencustom.com.